Major Settlement Reached in Emotional Support Animal Records Case

The Fair Housing Center of the Greater Palm Beaches (FHC) has won a major victory in it’s fight to stop housing discrimination in Palm Beach County after a lawsuit filed against Castle Management and the Pines of Delray Condominium Association. The lawsuit and subsequent settlement came after a complaint filed with the FHC by Gregory Raheb. The defendants, who admitted no wrong doing, agreed to fair housing training in addition to confidential monetary relief in order to settle allegations of housing discrimination, based on disability.
 
The complaint alleges that Raheb’s doctor recommended that he obtain an emotional support animal due to his disability. In response to medical advice he adopted Harrison in 2012, a 12-pound toy Manchester Terrier. Harrison, who is 8 years old, ameliorates the symptoms of his disability.
 
 
The complaint alleges that on or about July 30, 2018, Mr. Raheb entered into a contract to purchase a condominium unit at the Pines of Delray, located in Delray Beach with a closing date the following September. He completed the application and informed the Administrative Assistant at Pines of Delray, who also worked at Castle Management, that he had an Emotional Support Animal, and requested paperwork for his animal. In addition, Mr. Raheb further provided a letter from his physician, veterinarian records for his Emotional Support Animal, and photographs of his Emotional Support Animal.
 
 
 
But late in the month of September and well after the closing date the complaint alleged that Mr. Raheb received a letter from the Pines of Delray HOA Attorney advising that the documentation provided was insufficient, and demanded additional documentation into the nature and extent of Raheb’s disability including but not limited to the following inquiries:
 
  • Specifically identify the disability from which you suffer which necessitates an emotional support animal on the basis of disability.
 
  • Please identify the exact medical diagnosis you’ve received, as well as the approximate date when you were diagnosed with the condition, and please provide the name and contact information for the doctor who diagnosed the condition.
 
  • State, with specificity, how the presence of an emotional support animal in the condominium can mitigate the symptoms associated with the condition.
 
 
Mr. Raheb contacted the FHC, which counseled Raheb and provided him a certification form for his doctor to complete. Raheb forwarded that certification and Fair Housing guidance, provided by FHC staff, to Castle Management staff and implored them to follow the Fair Housing Act. It is alleged in the complaint that the Castle employee advised Rabeb that the board will not approve his request until they hear from the attorney, and that this is the same process that other buyers who have an emotional support animal had to go through. 
 
It is alleged in the complaint that FHC staff contacted the HOA Attorney directly and sent him a letter advising him of the request for accommodation with the doctor’s certification on behalf of Rahab. The complaint alleges that the primary reason for the denial of the accommodation was the preference of Pines of Delray’s for cats, rather than dogs to assist with Raheb’s disability.
 
“Housing providers are not entitled to medical records, list of medications or diagnoses” stated Bobbie Fletcher, FHC Vice President. The FHC will not tolerate housing discrimination against persons with disabilities period.”
 
The complaint alleged that the actions of Pines of Delray and Castle Management, as described above, constituted a pattern, practice, and policy of housing discrimination on the basis of disability by invasive inquiries on prospective buyers who request an assistance animal.
 
“We commend Mr. Rahab for standing up for his rights” stated Vince Larkins, FHC President & CEO. “Mr. Raheb, those like him, as well as watchdog fair housing organizations such as the FHC, according to the Supreme Court in Trafficante v. Metro. Life Ins,’….act not only on their own behalf but also as private attorneys generals in vindicating a policy that Congress considered to be of the highest priority” he further stated.
 
The plaintiffs were represented by Matthew Dietz, Esq., Litigation Director of the Disability Independence Group, who specializes in this area of fair housing litigation. 
 
If you are a housing provider and are in need of training pertaining to your obligations and responsibilities under federal, State and local fair housing laws and ordinances contact the FHC at 561-533-8717.
 

HUD ISSUES GUIDANCE ON REASONABLE ACCOMMODATIONS UNDER THE FAIR HOUSING ACT RELATING TO ASSISTANCE ANIMALS

The U.S. Department of Housing and Urban Development (HUD) has announced the publication of guidance clarifying how housing providers can comply with the Fair Housing Act when assessing a person’s request to have an animal in housing to provide assistance because of a disability.
 
The Fair Housing Act prohibits discrimination in housing against individuals who have disabilities that affect a major life activity. The Act requires housing providers to permit a change or exception to a rule, policy, practice, or service that may be necessary to provide people with disabilities that affect a major life activity an equal opportunity to use and enjoy their home. In most circumstances, a refusal to make such a change or exception, known as a reasonable accommodation, is unlawful. 
 
A common reasonable accommodation is an exception to a no pet policy. A person with a disability that affects a major life activity may require the assistance of an animal that does work, performs tasks, or provides therapeutic emotional support because of the disability. Housing providers may confirm, if it is not apparent, whether the requested accommodation is needed because of a disability that affects a major life activity and is a reasonable request.
 
This new Assistance Animal Notice will help housing providers in this process by offering a step-by-step set of best practices for complying with the Act when assessing accommodation requests involving animals and information that a person may need to provide about his or her disability-related need for the requested accommodation, including supporting information from a health care professional. 
 
Additionally, this new Assistance Animal Notice provides information on the types of animals that typically may be appropriate and best practices for when the requested animal is one that is not traditionally kept in the home. It also provides information for both housing providers and persons with disabilities regarding the reliability of documentation of a disability or disability-related need for an animal that is obtained from third parties, including internet-based services offering animal certifications or registrations for purchase.
 
Because they apply to more types of facilities than housing, the laws applicable to public accommodations and government funded facilities, including Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973, while sometimes overlapping with the Fair Housing Act, have different, and sometimes narrower, requirements. Similarly, public transportation and common carriers, such as airlines, are also subject to different rules. The Assistance Animal Notice does not address those circumstances.
 
 

Judge Rules that Punitive Damages are Available Against Municipalities Under Fair Housing Act. Allows Case to Proceed

A federal court issued a landmark ruling permitting disability rights claims to proceed to trial against the Town of Cromwell, Connecticut and several of its officials, and holding that the Fair Housing Act (FHA) enables Plaintiffs to pursue punitive damages against the Town.
 
Gilead Community Services v. Town of Cromwell, brought by Relman and Colfax PLLC on behalf of Plaintiffs Gilead Community Services and the Connecticut Fair Housing Center (CFHC)  challenged a campaign to run a group home for people with disabilities out of town. 
 
In 2015, Gilead purchased a single-family property in Cromwell that it intended to use as a group home for six men with disabilities. While such a home is permitted by-right under state law in any residential neighborhood, Defendants responded to community opposition by using the full weight of their authority to force Gilead to close down the home. Gilead and CFHC allege that the Town’s illegal and concerted campaign-which included amplifying and stoking community opposition, pursuing a petition to deny Gilead a license, issuing an unfounded cease and desist order and denying Gilead’s tax-exempt status-violates the FHA, Americans with Disabilities Act, and the Rehabilitation Act.
 
In denying Defendants’ motion for summary judgment on all counts, U.S. District Judge Victor A. Bolden held that there was substantial evidence to support a finding that the Town’s conduct violated the civil rights statutes by making housing unavailable, interfering with Gilead’s right to operate the home, retaliating against Gilead for asserting its fair housing rights, and stating the Town’s preference that people with mental illnesses not live in Cromwell. 
 
The Court also rejected Defendants’ qualified immunity argument, citing to the Supreme Court’s 1985 decision in City of Cleburne, and finding well-established the proposition that “it is a violation of equal protection for government officials to take action against people with disabilities based on prejudice that the citizenry may harbor against them.” The Court’s decision paves the way for all of Plaintiffs’ disability discrimination claims to proceed to trial.
 
The Court also held that the FHA contemplates the assessment of punitive damages against all defendants, including municipalities. In doing so, the Court squarely rejected the Town’s argument that the Supreme Court’s decision in City of Newport v. Fact Concerts (that a municipality is immune to punitive damages for violations of § 1983) extended to the FHA. It reasoned that the FHA’s “broad and express provision of punitive damages without any articulated exception stands in contrast to both § 1983[] and Title VII[.]” Because Plaintiffs had introduced evidence of improper Town and taxpayer behavior, the Court held that the Town was not immune from the assessment of punitive damages by a jury.
 
Finally, the Court’s ruling also clarified that the Town Manager and Mayor face individual liability for their own discriminatory conduct, and that under traditional principles of vicarious liability, the Town faces exposure for those same acts. Trial will thus proceed against all Defendants, and at trial, Plaintiffs will be entitled to introduce evidence that each Defendant is liable for compensatory and punitive damages.
 
The firm’s litigation team is led by Tara Ramchandani, Yiyang Wu, and Andrea Lowe, along with co-counsel Greg Kirschner of CHFC.

Landmark $1,187,500 Settlement Reached in Criminal Records Case

The Fortune Society, represented by Relman, Dane & Colfax, has resolved its Fair Housing Act lawsuit against the owners and operators of the Sandcastle, an apartment complex in Queens, New York, with over 900 units. The settlement is one of the largest in a case challenging a ban on renting to people with criminal records, if not the very largest.  Fortune provides housing and other services to formerly incarcerated individuals. It alleged that when it tried to rent apartments for its clients at Sandcastle in 2013 and 2014, defendants refused because of their policy of prohibiting anyone with a criminal record from living there. 

Fortune alleged that the policy unlawfully discriminates because it disproportionately bars African Americans and Latinos from housing without considering each potential tenant’s individual history and circumstances. 

As one of the first cases in the country challenging a blanket ban on renting to people with criminal records as discriminatory, the lawsuit has been closely watched in the advocacy community, industry and government. After the case was filed, the U.S. Department of Housing and Urban Development issued Guidance endorsing Fortune’s legal theory. 

Sandcastle will pay Fortune $1,187,500. This will send a powerful message to other landlords that they must evaluate each applicant as an individual instead of automatically rejecting those with a criminal history. This is critical because obtaining affordable housing is central to successful reintegration for the hundreds of thousands of Americans – disproportionately people of color – released from confinement every year. 

The settlement follows the Court’s July decision denying defendants’ motion for summary judgment and allowing the case to proceed to trial. The decision rejected defendants’ argument that Fortune itself was not harmed by the policy and so did not have standing to pursue the case. By paving the way for other advocacy organizations that work on criminal justice and housing issues to challenge blanket bans in their communities, this will open the door to safe and affordable housing for people across the country. 

The decision also provides a valuable roadmap for how to prove that a blanket ban exists and that it is discriminatory. It shows how evidence from tenant files, marketing, emails, and phone calls can establish a blanket policy. It also shows how to successfully identify and analyze local demographic data for a qualified applicant pool, and use that data to prove that a blanket ban disparately impacts people of color. The owners of Sandcastle when the lawsuit was filed have sold the building and do not currently own or rent real estate.

The litigation was led by John Relman, Glenn Schlactus and Jia Cobb of Relman, Dane & Colfax.

Federal Court Gives the Green Light to Fair Housing Discrimination Claims Against Major Financial Services Companies

In a victory for Black and Latino neighborhoods in 30 cities, Court allows disparate impact and intentional discrimination challenges against Deutsche Bank Trust companies, Altisource and Ocwen to move forward  

In a victory for fair housing advocates, a federal judge largely denied Deutsche Bank Trust companies’, Altisource’s, and Ocwen’s motion to dismiss a lawsuit concerning discrimination against communities of color.

The court allowed the National Fair Housing Alliance (NFHA), the Fair Housing Center of the Greater Palm Beaches (FHC) and 18 other fair housing organizations to proceed with their disparate impact and intentional discrimination claims against the financial giants. The fair housing groups allege in their lawsuit that the financial companies failed to maintain foreclosed bank-owned (also known as Real Estate Owned or “REO”) properties in Black and Latino neighborhoods in 30 metropolitan areas throughout the country.


In allowing the cases to go forward, the Court noted that “there is a ‘clear, direct and immediate’ path between Defendants’ alleged discriminatory lack of maintenance and Plaintiffs’ response to that lack of maintenance through investigations, reporting, and advocacy.” The Court also recognized the plaintiffs had to “incur more costs responding to this problem than they otherwise would have” due to Deutsche Bank Trust companies’, Altisource’s, and Ocwen’s allegedly discriminatory conduct which “left more REO properties in minority neighborhoods in disrepair.”

“This is a major step in the FHC’s and  it’s allies fight to stop, counteract and bring to justice unscrupulous companies who harm our communities. These deliberate and despicable practices of housing discrimination will not be tolerated in Palm Beach County, the State of Florida and throughout our nation” stated Vince Larkins, FHC President & CEO. “We will continue to fight on in this case and others like it until victory is fully achieved for all communities affected  and they are made fully whole” he further stated.

“This is an important victory for the residents of Black and Latino neighborhoods in cities across the country. The investigation we conducted clearly shows that Deutsche Bank Trust companies and other financial giants have policies that result in disparate outcomes based on the racial composition of the neighborhood. It also demonstrates a pattern of intentional discrimination because of the willful neglect of bank-owned houses in communities of color. We’re pleased the Court has allowed the case to proceed and look forward to making our case in court” said Lisa Rice, President, and CEO, National Fair Housing Alliance. “It’s also important to note that the Trump administration is trying to make it much harder to bring disparate impact challenges through HUD’s administrative complaint process. This long-standing bedrock legal principle has been sanctioned by the Supreme Court and is one of our most powerful weapons to challenge insidious discrimination, and we cannot lose it.”

NFHA and its partners collected evidence at each inspected Deutsche Trust REO property using over 35 data points related to maintaining and securing the homes. The lawsuit asserts that Deutsche Trust-owned homes in predominantly white working- and middle-class neighborhoods are far more likely to have the lawns mowed and edged regularly, invasive weeds and vines removed, windows and doors secured or repaired, litter, debris and trash removed, and leaves raked. Based on evidence involving nearly 30,000 photographs of Deutsche Trust properties, it is alleged that the bank-owned homes in communities of color were much more likely to have overgrown or dead shrubbery, overgrown lawns, broken mailboxes, damaged steps or handrails, open holes in the structure, and broken windows among other eyesores.

In this case, the Plaintiffs allege that the financial institutions’ policy of “abdication” – whereby the Deutsche Bank Trust Companies relinquished and outsourced the responsibility for maintaining the REO properties to servicers without sufficient oversight – caused a disparate impact. The Plaintiffs also asserted that the Defendants adopted a low/high property value policy in which properties located in communities that the defendants deemed to be higher valued received better maintenance and care. Neighborhoods the Defendants designated as higher value were more often predominately white neighborhoods.

The fair housing groups alleged that communities of color were called “hot zones” meaning they were deemed to be more undesirable neighborhoods. With regard to claims of intentional discrimination, the Court stated that” [r]acially charged codewords may provide evidence of discriminatory intent by sending a clear message and carrying the distinct tone of racial motivations and implications” and that the low/high property value policy, if found to be true, maybe problematic.  This type of policy could constitute disparate impact and the judge found that the fair housing groups had properly pled a case of disparate impact against all of the named financial institutions.

The Court also noted that the “Plaintiffs have plausibly alleged that the effect of Defendants’ poor maintenance of REO properties in minority communities had the effect of perpetuating segregation.”
This decision by Judge Harry Leinenweber of the Northern District of Illinois Eastern Division makes the third time in recent months a U.S. district court has acknowledged the viability of both disparate impact and differing treatment (intentional discrimination)  claims regarding the use of fair housing laws to address disparities in the maintenance of REOs. In July 2019, a Maryland federal court upheld the plaintiffs’ ability to bring these types of claims against Bank of America and in August 2019 a California federal court upheld the plaintiffs’ ability to bring similar claims against Fannie Mae. 

The plaintiffs are represented by noted civil rights firms Soule, Bradtke & Lambert and Relman, Dane and Colfax, PLLC.

Click here to read the judges decision.

Click here to read the Complaint.

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